Refund policy

We’re a small, family-owned business, and we truly value every customer and every order. We want our return policy to be clear, fair, and easy to understand before you purchase.

Return Window

Return requests must be submitted within 7 days of delivery.

Requests made after the 7-day return window may not be accepted.

Eligible Returns

To qualify for a return:

  • The fragrance must be unopened and unused

  • The product must be in its original condition and packaging

  • Proof of purchase is required

  • The return request must be submitted within 7 days of delivery

Because fragrance is a personal-use product, opened or used fragrances cannot be returned or exchanged unless the product arrived damaged, leaking, defective, or incorrect.

Final Sale Items

The following items are not eligible for standard returns or exchanges:

  • Opened or used fragrances

  • Samples and discovery sets

  • Gift cards

  • Products specifically marked Final Sale at the time of purchase

  • Products damaged due to misuse, improper storage, or normal wear

Using a promotional code or receiving an automatic discount, including WELCOME15 or Buy 3 & Save 15%, does not automatically make an otherwise eligible product final sale.

Samples & Discovery Sets

Samples and discovery sets are final sale due to their nature and hygiene considerations.

They are intended to help you experience our fragrances before purchasing a full-size bottle.

How to Request a Return

To request a return, contact us at:

info@tomorrowfragrances.com

Please include:

  • Your order number

  • The item you would like to return

  • The reason for the return

If your return is approved, we will provide return instructions.

Please do not send products back without prior authorization.

Return Shipping

For standard eligible returns, customers are responsible for return shipping costs.

Original shipping charges are non-refundable.

If an order arrived damaged, leaking, defective, or incorrect, you will not be responsible for additional shipping costs associated with resolving the issue.

Store Credit

Approved standard returns are issued as store credit only in the form of a Tomorrow Fragrances digital gift card.

We do not provide cash refunds for standard change-of-mind returns.

Store credit:

  • Does not expire

  • May be used toward any future eligible purchase

  • Is issued after the returned product has been received and inspected

Exchanges

We do not offer direct exchanges for standard returns.

If you would like a different fragrance, you may return an eligible unopened product and place a new order after your return has been approved and store credit has been issued.

Damaged, Leaking, Defective, or Incorrect Orders

Please inspect your order when it arrives.

If your fragrance arrives damaged, leaking, broken, defective, or incorrect, contact us within 48 hours of delivery at:

info@tomorrowfragrances.com

Please include your order number and clear photos of:

  • The fragrance bottle

  • The product packaging

  • The shipping package

  • Any visible damage or leakage

Once the issue is verified, we will replace the affected item at no additional cost.

If the same fragrance is unavailable, we will work with you on an appropriate alternative resolution.

Please keep the affected item and packaging until we confirm that the issue has been resolved.

Questions?

If you have questions about a return or order issue, contact us anytime at:

info@tomorrowfragrances.com